About the Business Outcomes WikiEdit
Why a wiki on getting business outcomes from IT initiatives?
Because today, technology is inseparable from the business. Nothing gets sold, bought, made, shipped, or accounted for without technology. And increasingly, IT professionals are accountable for delivering business results.
In addition to their traditional responsibility for IT outcomes such as system availability, processing capacity, and throughput, they are now expected to demonstrate tangible business benefits such as increased revenue and customer satisfaction, reduced cycle times, and decreased business downtime—and do it quickly, without sacrificing quality.
The Business Outcomes Wiki is intended as a resource to help IT executives, directors, and managers meet this growing challenge as their role shifts from managing systems to delivering business outcomes.