This category reflects the top level of the outline.
“Edit this page and share your ideas in one of the three sections below; Getting alignment...Aligning with the business
“What are the best practices and how can we implement them? Edit this page to share your ideas.Best practices
“How can Standards-based frameworks produce business outcomes? ITIL, ISO 9000, Six Sigma, best...Standards-based frameworks
“Measuring and reporting on business outcomes Business-centric metrics/KPI's Role-based dashboardsMeasuring and reporting