Aligning with the business
From HP Software Business Outcomes Wiki
Edit this page and share your ideas in one of the three sections below; Getting alignment, Maintaining alignment, Optimizing alignment
[edit] Getting alignment
According to Michael Porter, strategic competetive advantage can only be gained through differentiation, and hence innovation. Simply benchmarking others and duplicating their successes will not guarantee long term survival. All businesses must innovate, and that includes the business of I/T (and should be applied to I/T operations as well). What does this mean? If the 'business side' of the company cannot elucidate the differentiation that drives sustainable strategic competitive advantage, then how can I/T? ITIL and any other framework or set of best practices will ensure the utility of I/T but not enable I/T to participate with the business in gaining and maintaining strategic competitive advantage.
